+91 8920675883

info@buddhawisdonhandicraft.com

Buddha Wisdom Handicraft Rajokari,New Delhi,110038

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

It depends on the retailer and the specific product. Many online stores strive to provide accurate images, but sometimes there can be slight variations in color, size, or design. It’s always a good idea to read product descriptions, check reviews, and look for customer photos if available. If you're uncertain, you can also reach out to the seller for clarification.

Where can I view my sales receipt?

You can usually view your sales receipt in a few places:

  1. Email Confirmation: Check your email for a confirmation message from the retailer. Receipts are often sent as attachments or included in the body of the email.

  2. Online Account: If you purchased from an online store, log into your account on their website. Many retailers have a section for order history where you can view and print your receipts.

  3. Mobile App: If the retailer has a mobile app, you may be able to find your receipts under your account or purchase history.

  4. Customer Service: If you can’t find your receipt, you can contact the retailer’s customer service for assistance.

How can I return an item?

Returning an item usually involves a few steps, but the process can vary by retailer. Here’s a general guide:

  1. Check the Return Policy: Visit the retailer’s website to review their return policy. This will inform you about the timeframe for returns, condition requirements, and whether you’ll need a receipt.

  2. Prepare the Item: Ensure the item is in its original packaging and condition, if applicable. Include all tags, manuals, and accessories.

  3. Initiate the Return:

    • Online: If you ordered online, log into your account and find the order in your purchase history. There’s often an option to initiate a return.
    • In-store: If you bought the item in a physical store, you can usually return it to the same location.
  4. Follow Instructions: If returning by mail, print the return label if provided, package the item securely, and drop it off at the designated shipping carrier.

  5. Keep Records: Keep a copy of the return shipping receipt or any confirmation emails for your records.

  6. Track the Return: If you sent the item back, you might be able to track it until it arrives at the retailer.

Will you restock items indicated as “out of stock?”

Whether an out-of-stock item will be restocked depends on the retailer and the specific product. Here are a few ways to find out:

  1. Check Product Page: Many retailers will indicate if they plan to restock an item on the product page.

  2. Sign Up for Notifications: Some websites allow you to sign up for restock alerts via email or text.

  3. Contact Customer Service: Reaching out to the retailer's customer service can provide specific information about restocking timelines.

  4. Check Social Media: Retailers often announce restocks on their social media channels.

Where can I ship my order?

You can usually ship your order to a few different places, depending on the retailer’s options:

  1. Home Address: Most online retailers will ship directly to your home address.

  2. Work Address: You can often use your work address if it’s allowed and convenient for you.

  3. Pickup Locations: Some retailers offer the option to ship to designated pickup locations, such as stores or lockers, where you can collect your order.

  4. Gift Shipping: If you’re sending a gift, many retailers allow you to specify a different shipping address during checkout.

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